How do I submit my order?

Head over to our website's contact form to get in touch! Or, if you prefer, you can send us an email at milieventsco at gmail.com. After we receive your request, we will confirm availability and provide any other details you might need.

What areas do you service in the Okanagan?

We provide complimentary delivery to Penticton, Naramata, Summerland, and Okanagan Falls. 

Is there a price minimum for my order? 

Yes, minimum order amount is $300.

Are set-up and take down included?

Yes, absolutely! Our team will handle the delivery, setup, and takedown of all delivered rental items, making your experience completely hassle-free.

How long is the rental period?

Our standard rental period is up to 24 hours, though some items are available for extended rentals. If you need a longer rental term, let's chat!

What are the payment terms? 

To secure your order, we ask for a 50% non-refundable deposit. The remaining balance is due 4 weeks prior to your event.

Is there a damage deposit?

Yes. All of our rental include a refundable damage deposit which will be returned within 5 days after the event, should there be no damage to the rental items. 

What is an item is damaged or lost?

We understand that accidents happen! Your rental price includes coverage for general wear and tear. However, if an item is significantly damaged or lost, you will be charged the current retail price or replacement fee of the item. These fees vary. If there’s an issue, we will reach out to you.